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WebMay 11, 2024 · To deal with high customer inquiry volumes, many companies focus on “deflection.”. That’s a strategy which involves shifting the inquiries to another channel that doesn’t require human ... WebDec 22, 2024 · 1. Always Ask for Feedback. The best way to understand your customers’ needs is to ask them. The simplest way to improve your customer service is to ask for feedback. Encourage your customers to share their experiences and pain points. The good, the bad, and the ugly — take it all in gracefully. diana ross and billy dee williams
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